All Stórica Studio jewelry is carefully crafted and we want you to be happy with your purchase. If you have any concerns regarding the craftsmanship of your piece, please reach out to us.  We offer the following maintenence services and warranty coverage for our jewelry.

Complimentary Services

• Complimentary Ring Resize: All rings valued at over $1000 include one complimentary ring resize of +/- one size for the first year. Resizings of more than +/- one size will be quoted prior to work being completed
• Free Cleaning & Inspection: Enjoy complimentary cleaning and inspection for the lifetime of your jewelry. This service will help ensure your stones are secure and allows us to advise of any repairs that might be needed.
• Complimentary Setting Repair: Includes tightening any loose stones at no cost for the first year.
• Complimentary Accent Stone Replacement: This covers replacement of accent gemstones or diamonds that are less than 3mm in size for the first year.

12 Month Warranty

We offer a 12-month warranty on all jewelry items purchased from our store for any manufacturing defects under normal wear and tear conditions. Manufacturing defects may be resolved by repairing or remaking the piece, at the discretion of our repair team.  

Warranty Details & Limitations

• This warranty does not apply if resizing/repair work is completed by another jeweler. Stórica will not reimburse for repairs completed by another jeweler.
• These services are non-transferable and apply only to the original purchaser or gift recipient.
• This warranty does not cover damage caused by excessive wear & tear. It does not cover repairs of bent rings.  We encourage you to remove your rings during strenuous activities such as home improvement, exercise (particularly weight lifting), etc. Note that the chemicals in pools and hot tubs and cleaning chemicals can react with the metal in your jewelry, causing pitting & structural weakening to prongs. We recommend you remove your jewelry prior to spending time in pools/hot tubs or using cleaning solutions.

Welded Jewelry Warranty

Infinity/welded bracelets, anklets, necklaces and add-ons are Final Sale and may not be returned or exchanged.

Our 30-day warranty for Infinity Jewelry is as follows:

• Repairs and re-welds are complimentary within the first 30 days. If an item of welded jewelry is lost, we will replace it free of charge within 30 days.
• After 30 days, rewelds and repairs are $10. If an item of welded jewelry is lost, it is the customer’s responsibility to replace.

Insurance Recommendations
Please note that our warranty is not substitute for insurance coverage. We strongly advise insuring your jewelry with a reputable insurance provider for additional peace of mind. We offer appraisal services that can assist you in obtaining insurance coverage. 

We accept returns for store credit on finished jewelry from our one-of-kind collection, core style collections and vintage/antique jewelry collection within 7 days of receiving the item (pickup or delivery). 

Store credit is issued in the form of a digital or physical gift card which can be used for a future purchase. 

All bespoke, made-to-order items, loose gemstones, as well as items that have been altered for the purchaser in any way (resizing, engraving, etc) are final sale and not eligible for return.

Customers will assume responsibility for return shipping charges. Stórica Studio will not assume responsibility for reimbursement or compensation of return packages lost in transit without proof of delivery to Stórica Studio.

Please contact us before returning an item to receive return instructions. 

IN-STOCK JEWELRY

Items currently in stock are generally ready to ship in 2-3 business days. Please allow an additional 10 days for resizing one-of-a-kind rings.

MADE-TO-ORDER JEWELRY

Items that are not currently in stock may be made to order. These pieces are ready to ship in 7-10 business days unless otherwise noted in the listing.

BESPOKE JEWELRY

Consultation: schedule a virtual or in-person consultation here! 

Design: typically 3-4 weeks

Production: typically 4-5 weeks

Total Bespoke Jewelry timeline: 7-9 weeks

If you are looking for an expedited delivery please email us at bespoke@storicastudio.com and we will do our best to accommodate your request!

All shipments include tracking. Delivery time is an estimate and depends on location.

DOMESTIC SHIPPING

For items under $250

• FREE domestic shipping via USPS First Class Mail (delivery time varies)

For items over $500

• FREE domestic shipping via USPS Priority Mail (delivery time generally 1-4 days)

For items over $1000
Please note - we do not ship items over $1000 on Fridays so that these packages do not spend excessive time in transit.

• FREE domestic shipping via UPS Next Day Air (delivery time generally 1 day)
• All items over $1000 are shipped insured and signature required.

International Shipping
Note that the customer is responsibile for all duties/taxes incurred at the time of import.

SHIPPING TO CANADA

• USPS First Class Mail for $12.50 (delivery time varies)
• USPS Priority Shipping for $35 (6-10 days)
• For expedited delivery to Canada, please email us and we will provide a shipping quote.

SHIPPING TO REST OF WORLD

• USPS First Class Mail for $25.00 (delivery time varies)
• For expedited international delivery, please email us and we will provide a shipping quote.