PRODUCTION LEAD TIME
Items currently in stock are generally ready to ship in 5-7 business days. Please allow an additional 3-5 days for resizing one-of-a-kind rings.
Items that are not currently in stock may be made to order. These pieces are ready to ship in 7-10 business days unless otherwise noted in the listing.
Consultation: schedule a virtual or in-person consultation here!
Design: typically 3-4 weeks
Production: typically 4-5 weeks
Total Bespoke Jewelry timeline: 7-9 weeks
If you are looking for an expedited delivery please email us at email@example.com and we will do our best to accommodate your request!
RETURNS + EXCHANGES
IN-STOCK + MADE-TO-ORDER JEWELRY:
Finished jewelry, make-to-order versions of our stock collection pieces, vintage/antique jewelry, all-metal bands, and fine jewelry stock may be returned for a full refund within 7 days of receiving the item (pickup or delivery). Refunds will be credited back to the original form of payment.
These pieces may be returned for store credit within 30 days of receipt.
One ring resizing is complimentary within 30 days of receiving the item, and subsequent ring sizings start at $50. Resized items are not eligible for return or exchange.
Customers will assume responsibility for return shipping charges. Stórica Studio will not assume responsibility for reimbursement or compensation of return packages lost in transit without proof of delivery to Stórica Studio.
Bespoke jewelry requires a $250 design fee. This fee is non-refundable and accounts for 3 minor changes to the artwork. If the design concept changes completely or more than 3 changes are made, a new $250 deposit is required.
Finished or in-progress Bespoke pieces are Final Sale and not eligible for return or exchange.
Infinity/welded bracelets, anklets, necklaces and add-ons are Final Sale and may not be returned or exchanged.
Our 30-day warranty period for Infinity Jewelry is as follows:
Repairs and re-welds are complimentary within the first 30 days. If an item of welded jewelry is lost, we will replace it free of charge within 30 days.
After 30 days, rewelds and repairs are $10. If an item of welded jewelry is lost, it is the customer’s responsibility to replace.
All Stórica Studio jewelry is carefully crafted and we want you to be happy with your purchase. Our jewelry is guaranteed against manufacturing defects for one year from the date of purchase. If you have any concerns regarding the craftsmanship of your piece, please contact us right away so we can help resolve the issue. Stórica Studio is not liable for lost or damaged gemstones or accidental damage by the customer.
If you have a piece needing repair, please email firstname.lastname@example.org with an explanation of what needs repair and we will assist you.
All shipments include tracking. Delivery time is an estimate provided by USPS based on the shipping location.
International shipments may be subject to duties/taxes. These are the responsibility of the customer.
- FREE domestic shipping via USPS First Class Mail (delivery time varies)
- USPS Priority Shipping for $5.50 (1-4 days)
- USPS First Class Mail for $10.50 (delivery time varies)
- USPS Priority Shipping for $25 (6-10 days)
- For expedited delivery to Canada, please email us and we will provide a shipping quote.
INTERNATIONAL SHIPPING (ALL OTHERS BESIDES CANADA AND THE U.S.)
- USPS First Class Mail for $13.75 (delivery time varies)
- For expedited international delivery, please email us and we will provide a shipping quote.